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Your FREE Certificate IV in Retail Management Course Info Pack Includes:


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This course is delivered by College Australia (RTO#31222).

Course Description

The SIR40316 Certificate IV in Retail Management course is the ideal qualification to be competent in the retail management industry. This course is designed to provide the skills and efficiency in the management of those who work in retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

The technical, interpersonal, conceptual and practical skills learned through this qualification will help you unlock your potential and future career in the retail sector.

In completing this certificate, learners will be adept in managing day-to-day operations of retail stores or department to implement and deliver on organisational objectives and standards.

Where Can the SIR40316 Certificate IV in Retail Management Take Your Career?

If you are interested in building a career as one of the roles listed below, then the Cert IV in Retail Management (SIR40316) course is perfect for you:

  • Retail Supervisor
  • Customer Service Officer
  • Frontline Sales Manager

Looking at Australia’s retail manager jobs outlook and retail-related jobs outlook will give you a glimpse of the jobs you can take on—possible tasks, salary information, skill level required, and industry growth forecast.  Click on the links to explore where the Certificate IV in Retail Management can take you.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.

Course Details

Course Code:

Course Name:

SIR40316 Certificate IV in Retail Management

Course Duration:

Expected Study Hours:

12 months Approximately 20 hours per week

Delivery Methods:

Commencement:

Online Self-Paced Course Start any time for Online Self-Paced!
Study at Your Own Pace

Study at Your Own Pace or Choose from a Range of Flexible Study Options

Lowest Fees in Australia

Enrol in the Best Courses, for Some of the Lowest Fees in Australia

Best Possible Training and Support

Enjoy the Best Possible Training and Support from Passionate Trainers

Course Delivery Options

This course is delivered through Online Self-Paced Learning by College Australia (RTO#31222). This delivery method lets the learners study the course and finish their assessments according to their own time and schedule. You can get qualified as fast as you can if you are able to dedicate more time to studying!

Through this online Certificate IV in Retail Management course, learners are able to complete their course from Sydney, Melbourne, Brisbane, Perth, or in fact anywhere in Australia at times that are most convenient for them.

Please read the Appeals, Complaints, and other policies and procedures in the College Australia Student Handbook before enrolling.

Course Duration:  You will be given up to 12 months from your commencement date to complete the course. Enrolments are open throughout the year.

Your Certificate or Statement of Attainment will also be issued by College Australia (RTO#31222).

What Will You Learn in the Retail Services Course?

The Certificate IV in Retail Management (SIR40316) course will prepare you for roles that require team leadership and operations management. It will equip you with the necessary skills and knowledge that will allow you to lead a frontline team and manage a retail store or department.

During this course, you will learn how to monitor retail store financials, implement operational plans, and create a customer centric culture, among others.

Entry Requirements

Learners who wish to enrol in the Cert IV in Retail Management (SIR40316) need to have a Certificate III in Retail or relevant experience in the industry

Qualification Pathways

While doing your course, you may also consider doing additional training that will complement your business skills. Here are some related courses:

Course Units

The SIR40316 Certificate IV in Retail Management is comprised of 11 units, that is, 7 core units and 4 elective units. These have been chosen carefully to meet the needs of professionals in the retail services industry.

Core Units:

SIRRRTF002 – Monitor retail store financials
SIRXCEG004
 – Create a customer centric culture
SIRXHRM002
– Maintain employee relations
SIRXMGT002
 – Lead a frontline team
SIRXRSK002
 – Maintain store security
SIRXSLS003
 – Achieve sales results
SIRXWHS003
 – Maintain workplace safety

Elective Units:

BSBCUS401 – Coordinate implementation of customer service strategies
BSBMGT402
– Implement operational plan
SITXHRM002
– Roster staff
SIRRINV002 – Control stock

Resources Provided by College Australia

To support you in your studies, you will be provided with:

  • Access to the College Australia Online Student Portal
  • Paper and online course resources including learning materials and assessment workbooks
  • Student support from expert trainers

Resources Supplied by the Student

To complete your studies, you will need to have access to:

  • Computer with Internet access with a reliable speed of at least 5mbps
  • Latest Microsoft Word and Powerpoint

Course Outline & Structure

Expected Study Hours:  To complete the course, a total of up to 1440 study hours is expected from each learner. And since it’s a self-paced course, all learners will be able to finish more quickly if they are able to dedicate more time for study.

Assessment Methods

Written questions, case studies, projects, and reflections will be used to assess learners.

Vocational Placement

All students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in retail management.

To gain your qualification, you will need to initiate contact with a registered and approved retail facility and undertake a required 5-day vocational placement in a retail role. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.

Note: College Australia will assist in finding placement location.

Recognition Of Prior Learning (RPL)

RPL is offered to any Learner who can provide evidence of competency for the units offered within this qualification. This can include any previous formal or informal training and/or previous life or work experience. Simply indicate during your enrolment if you wish to apply for RPL.

Please visit College Australia’s RPL Guide for more information on this process and instructions on how to apply.

Career Pathways

Once you’ve gained the Cert IV in Retail Management, you are now qualified to advance your roles in business and administration.  Career information provided by My Skills says that individuals who complete the Certificate IV are most often employed as:

  • Clerical and Administrative Workers (4.9%)
  • Sales Workers (32.9%)
  • Managers (50%)

You can also search for sales managercustomer service officer, or retail supervisor to see all the opportunities available right now.

^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.
*Payment plans and options are available to selected courses only. Course timetables only for courses that offer blended delivery option.