Certificate IV in Retail Management

Course Code: SIR40316

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Only $1495 for Cert IV Retail Management.
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This course is delivered by College Australia (RTO#31222).

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Where Can the SIR40316 Certificate IV in Retail Management Take Your Career?

If you are interested in building a career as one of the roles listed below, then the Cert IV in Retail Management (SIR40316) course is perfect for you:

  • Retail Supervisor
  • Customer Service Officer
  • Frontline Sales Manager

Course Delivery

This course is delivered through Online Self-Paced Learning by College Australia (RTO#31222). This delivery method lets the learners study the course and finish their assessments according to their own time and schedule. You can get qualified as fast as you can if you are able to dedicate more time to studying!

Through this online Certificate IV in Retail Management course, learners are able to complete their course from Sydney, Melbourne, Brisbane, Perth, or in fact anywhere in Australia at times that are most convenient for them.

Please read the Appeals, Complaints, and other policies and procedures in the College Australia Student Handbook.

Course Duration:  You will be given up to 12 months from your commencement date to complete the course. Enrolments are open throughout the year.

Your Certificate or Statement of Attainment will also be issued by College Australia (RTO#31222).

*CLICK HERE to Get your Full Course Info Pack Now!*


What Will you Learn in the Retail Services Course?

The Certificate IV in Retail Management (SIR40316) course will prepare you for roles that require team leadership and operations management. It will equip you with the necessary skills and knowledge that will allow you to lead a frontline team and manage a retail store or department.

During this course, you will learn how to monitor retail store financials, implement operational plans, and create a customer centric culture, among others.

Course Outline & Structure

Expected Study Hours:  To complete the course, a total of up to 1440 study hours is expected from each learner. And since it’s a self-paced course, all learners will be able to finish more quickly if they are able to dedicate more time for study.

Assessment Methods:  Written questions, case studies, projects, and reflections will be used to assess learners.

SIR40316 Course Units

The SIR40316 Certificate IV in Retail Management is comprised of 11 units, that is, 7 core units and 4 elective units. These have been chosen carefully to meet the needs of professionals in the retail services industry.

Core Units:

SIRRRTF002 – Monitor retail store financials
Create a customer centric culture
Maintain employee relations
Lead a frontline team
Maintain store security
Achieve sales results
Maintain workplace safety

Elective Units:

BSBCUS401 – Coordinate implementation of customer service strategies
Implement operational plan
Roster staff
SIRRINV002 – Control stock

Entry Requirements

Learners who wish to enrol in the Cert IV in Retail Management (SIR40316) need to have a Certificate III in Retail or relevant experience in the industry


To support you in your studies, you will be provided with:

  • Access to the College Australia Online Student Portal
  • Paper and online course resources including learning materials and assessment workbooks
  • Student support from expert trainers

You will also need to have access to:

  • Computer with Internet access with a reliable speed of at least 5mbps
  • Latest Microsoft Word and Powerpoint

Vocational Placement

All students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in retail management.

To gain your qualification, you will need to initiate contact with a registered and approved retail facility and undertake a required 5-day vocational placement in a retail role. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.

Note: College Australia will assist in finding placement location.

Qualification Pathways

While doing your course, you may also consider doing additional training that will complement your business skills. Here are some related courses:

Recognition of Prior Learning (RPL)

Any learner who can provide evidence of competency for the units offered within the qualification can apply for Recognition of Prior Learning. See the RPL Guide for more information on this process and for instructions on how to apply.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.


^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.

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