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Your FREE Certificate IV in Retail Management Course Info Pack Includes:
✓ Full Course Outline
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✓ Payment Plans and Options*
✓ Latest Timetable* InformationThis course is delivered by College Australia (RTO#31222).
The SIR40316 Certificate IV in Retail Management course is the ideal qualification to be competent in the retail management industry. This course is designed to provide the skills and efficiency in the management of those who work in retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
The technical, interpersonal, conceptual and practical skills learned through this qualification will help you unlock your potential and future career in the retail sector.
In completing this certificate, learners will be adept in managing day-to-day operations of retail stores or department to implement and deliver on organisational objectives and standards.
Where Can the SIR40316 Certificate IV in Retail Management Take Your Career?
If you are interested in building a career as one of the roles listed below, then the Cert IV in Retail Management (SIR40316) course is perfect for you:
- Retail Supervisor
- Customer Service Officer
- Frontline Sales Manager
Looking at Australia’s retail manager jobs outlook will give you a glimpse of the jobs you can take on—possible tasks, salary information, skill level required, and industry growth forecast. Click on the links to explore where the Certificate IV in Retail Management can take you.
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Sample Course Details
|SIR40316||Certificate IV in Retail Management|
Expected Study Hours:
|12 months||Approximately 20 hours per week|
|Online Self-Paced Course||Start any time for Online Self-Paced!|
Study at Your Own Pace or Choose from a Range of Flexible Study Options
Enrol in the Best Courses, for Some of the Lowest Fees in Australia
Enjoy the Best Possible Training and Support from Passionate Trainers
Course Delivery Options
Here’s a sample course delivery description from College Australia:
This course is delivered through Online Self-Paced Learning by College Australia (RTO#31222). This delivery method lets the learners study the course and finish their assessments according to their own time and schedule. You can get qualified as fast as you can if you are able to dedicate more time to studying!
Through this online Certificate IV in Retail Management course, learners are able to complete their course from Sydney, Melbourne, Brisbane, Perth, or in fact anywhere in Australia at times that are most convenient for them.
Please read the Appeals, Complaints, and other policies and procedures in the College Australia Student Handbook before enrolling.
Course Duration: You will be given up to 12 months from your commencement date to complete the course. Enrolments are open throughout the year.
Your Certificate or Statement of Attainment will also be issued by College Australia (RTO#31222).
What Will You Learn in the Retail Services Course?
The Certificate IV in Retail Management (SIR40316) course will prepare you for roles that require team leadership and operations management. It will equip you with the necessary skills and knowledge that will allow you to lead a frontline team and manage a retail store or department.
During this course, you will learn how to monitor retail store financials, implement operational plans, and create a customer centric culture, among others.
Below are sample entry requirements for the course:
Learners who wish to enrol in the Cert IV in Retail Management (SIR40316) need to have a Certificate III in Retail or relevant experience in the industry
While doing your course, you may also consider doing additional training that will complement your business skills. Here are some related courses:
- FNS40217 Certificate IV in Accounting and Bookkeeping – Ideal for learners who are interested in getting into payroll, bookkeeping, or financial services
- BSB41015 Certificate IV in Human Resources – Ideal for learners who want to specialise in human resources
- BSB41419 Certificate IV in Work Health and Safety – Ideal for learners who wish to gain work health and safety management skills
- BSB41515 Certificate IV in Project Management Practice – Ideal for learners who want to develop project management skills, which are valued in many industries
Here are examples of the units packaged in this Retail Management course:
The SIR40316 Certificate IV in Retail Management is comprised of 11 units, that is, 7 core units and 4 elective units. These have been chosen carefully to meet the needs of professionals in the retail services industry.
SIRRRTF002 – Monitor retail store financials
SIRXCEG004 – Create a customer centric culture
SIRXHRM002 – Maintain employee relations
SIRXMGT002 – Lead a frontline team
SIRXRSK002 – Maintain store security
SIRXSLS003 – Achieve sales results
SIRXWHS003 – Maintain workplace safety
BSBCUS401 – Coordinate implementation of customer service strategies
BSBMGT402 – Implement operational plan
SITXHRM002 – Roster staff
SIRRINV002 – Control stock
Sample Resources Provided by College Australia
To support you in your studies, you will be provided with:
- Access to the College Australia Online Student Portal
- Paper and online course resources including learning materials and assessment workbooks
- Student support from expert trainers
Resources Supplied by the Student
Here are sample resources required from students:
To complete your studies, you will need to have access to:
- Computer with Internet access with a reliable speed of at least 5mbps
- Latest Microsoft Word and Powerpoint
Course Outline & Structure
Sample Expected Study Hours: To complete the course, a total of up to 1440 study hours is expected from each learner. And since it’s a self-paced course, all learners will be able to finish more quickly if they are able to dedicate more time for study.
Here are sample assessment methods from College Australia:
Written questions, case studies, projects, and reflections will be used to assess learners.
All students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in retail management.
To gain your qualification, you will need to initiate contact with a registered and approved retail facility and undertake a required 5-day vocational placement in a retail role. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.
Note: College Australia will assist in finding placement location.
Recognition Of Prior Learning (RPL)
Below is an example information about RPL pathway for this Retail Management course:
RPL is offered to any Learner who can provide evidence of competency for the units offered within this qualification. This can include any previous formal or informal training and/or previous life or work experience. Simply indicate during your enrolment if you wish to apply for RPL.
Please visit College Australia’s RPL Guide for more information on this process and instructions on how to apply.
Once you’ve gained the Cert IV in Retail Management, you are now qualified to advance your roles in business and administration. Career information provided by My Skills says that individuals who complete the Certificate IV are most often employed as:
- Clerical and Administrative Workers (4.9%)
- Sales Workers (32.9%)
- Managers (50%)
Leadership and Management
News and Related Articles
*Payment plans and options are available to selected courses only. Course timetables only for courses that offer blended delivery option.