COVID-19 Infection Control Training

Course Code: HLTINFCOV001

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COVID-19 Infection Control Training
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Keep the workplace safe and COVID-free with this Infection Control Training Course!

Gain a better understanding of infection control and prevention when you take on this sought-after qualification.

The COVID-19 Infection Control Training Course equips you with the practical skills and knowledge you need in facing the challenges brought about by the coronavirus pandemic.

It is designed for individuals working in Retail, Food Handling, and Transport and Logistics, helping them identify and assess infection risks and implement precautionary measures to keep their workplace and the community safe.

What will you learn in the COVID-19 Infection Control Training Course?

This Infection Control Training Course will teach you the skills and knowledge on following organisational infection control and prevention and implementing policies and procedures. It is offered in 3 different Skills Sets with specific training contextualisation in these industries:

  • Retail

  • Food Handling

  • Transport and Logistics

By enrolling in this course you will learn how to:

  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards

Performance criteria in the course include, but are not limited to:

  • Following procedures for hand hygiene, respiratory hygiene, and coughing etiquette
  • Choice and use of personal protective equipment (PPE)
  • Handling and cleaning equipment that prevents skin and mucous membrane exposures, contamination of clothing, and transfer of pathogens
  • Identifying infection hazards and assessing risks associated with workplaces in the transport and logistics industry
  • Documenting and reporting activities and tasks that put the self and others at risk of infection
  • Following protocols for care after exposure to bodily fluids and other contaminants
  • Identifying, separating, and maintaining clean and contaminated zones; and keeping relevant materials confined within

Where Can the Infection Control Training Course Take Your Career?

The skills you will learn in this course will help you take on the difficulties and challenges in the workplace brought about the coronavirus (COVID-19) pandemic. It is designed with specific industries in mind, equipping you with practical knowledge about helping manage infection risks and implement infection control and prevention measures.

This course is helpful if you want to be a front-line staff in Retail, Food Handling, and Transport and Logistics. Possible job titles and roles include, but not limited to:


  • Retail staff/worker
  • Cashier
  • Delivery personnel
  • Customer service specialist

Food Handling

  • Chef/Line cook
  • Food delivery personnel
  • Waiter/Waitress
  • Cashier

Transport and Logistics

  • Delivery personnel
  • Courier
  • Driver

As the COVID-19 pandemic demands stricter requirements in workplace safety, gaining this Infection Control qualification will help you move your career forward into the “new normal”. Remember that keeping the community safe starts with keeping the workplace safe and coronavirus-free.

Infection Control Training Delivery

Inspire Education (RTO #32067) delivers this course through Mixed Mode Delivery. This method is self-paced and completed via distance education, using Inspire Education’s online student portal. It includes face-to-face online webinars, self-paced study, directed research, and online learning and assessment materials and activities.

You will have up to 1 month to complete the Skill Set requirements. We have a continual intake of students on this basis, so you can enrol straight away!

Please read our complaints and appeals policies and procedures in the Inspire Education Student Handbook before enrolling by clicking here.

Assessment Methods: Questioning and third-party evidence

Infection Control Training Options

This Infection Control Training Course includes the following Skill Set options and corresponding unit of competency:

HLTSS00065 Infection Control Skill Set (Retail)

HLTINFCOV001 Comply with infection prevention and control policies and procedures – contextualised for workplaces in Retail

HLTSS00066 Infection Control Skill Set (Food Handling)

HLTINFCOV001 Comply with infection prevention and control policies and procedures – contextualised for workplaces that deal with Food Handling

HLTSS00067 Infection Control Skill Set (Transport and Logistics)

HLTINFCOV001 Comply with infection prevention and control policies and procedures – contextualised for workplaces in Transport and Logistics

Course Structure and Outline

The amount of training and support required for each learner will vary according to their existing experience, knowledge and skills in this area.

Inspire Education (RTO #32067) has identified two student cohorts for the Infection Control Training Course:

 Beginner Cohort – includes learners who are interested in working in Retail, Food Handling, and Transport and Logistics; and those who are already working in various roles, but does not have formal training on infection control and prevention. Study hours is up to 32 hours
 Expert Cohort – includes learners who are responsible for infection control in Retail, Food Handling, and Transport and Logistics and would like to formalise their training; also includes learners who already obtained this Skill Set, but for a different industry, and would like to be qualified for another. Study hours range from 12 to 32 hours

Entry Requirements

There are no formal entry requirements for the Infection Control course. However, it is preferred that you:

  • Are aged 18 years or older
  • Have sound language and literacy skills (at least Year 10 English or equivalent)

Students are also required to:

  • Obtain a Unique Student Identifier (USI)
  • Provide a valid ID with picture and signature
  • Undertake a Language, Literacy and Numeracy Evaluation
  • Undertake a Personal Training Plan Evaluation

All students considering a self-paced online course should give consideration to the following prior to enrolment:

  • Ability to access any required technologies
  • Information technology skills in accessing and using online programs
  • Experience and self-motivation to learn on their own
  • Competing pressures, such as work and family commitments, that may impact self-paced study time

Take our “Online Study Readiness Survey” to do a self-assessment! Visit the Inspire FAQ page for more info.

Training Resources

To support you in your Infection Control course, Inspire will provide:

  • Access to a student account in the Learning Management System (LMS) for submission
  • Learning Materials and Assessment Workbooks
  • Simulations, where applicable
  • Organisation policies and procedures templates contextualised to businesses in Retail, Food Handling, and Transport and Logistics (depends on chosen Skill Set)
  • Incident form templates
  • Model waste disposal guidelines
  • Model cleaning guidelines from Safe Work Australia

During your course you will need to have access to:

  • Access to a suitable workplace* in Retail, Food Handling, Transport and Logistics (depends on chosen Skill Set), where you can complete your assessments under a supervisor
  • A computer with:
    • Internet access through Google Chrome
    • MS Word, MS PowerPoint, or equivalent applications
    • Adobe Acrobat Reader
  • Headset and webcam (optional) for watching and attending webinars

*The workplace must belong to the specified industry and must provide access to:

  • Use of suitable facilities, equipment, and resources, including:
    • Organisational infection prevention and control guidelines
    • Personal protective equipment (PPE)
    • Hand hygiene facilities and equipment
    • Medical or client care equipment relevant to the workplace
    • Clinical and other waste and waste disposal equipment
    • Areas for cleaning
    • Equipment for cleaning, including sterilised sharps (if relevant to role)
  • Models of industry operating conditions, including integration of problem-solving activities to which the candidate responds to

View the specific details of contextualisation in these guides from the Australian Industry and Skills Committee:

Workplace Training

To successfully complete this skill set, the candidate will need to initiate contact with a workplace in the chosen industry. A range of workplaces available include:

HLTSS00065 Infection Control Skill Set (Retail)

  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Standalone stores
  • Strip shops
  • Shops in shopping centres
  • Cinemas and game arcades
  • Convenience stores, including petrol stations
  • Supermarkets
  • Retail areas within beauty salons, hairdressing salons, and barbers
  • Sporting facilities, including gyms
  • Indoor/Outdoor markets
  • Museums and galleries
  • Online retail – either having a relationship with a physical store or a warehouse

HLTSS00066 Infection Control Skill Set (Food Handling)

  • Large and small businesses
  • Rural, regional and metropolitan areas
  • Restaurants
  • Cafes and casual dining
  • Fast food outlets
  • Catering operations, including in-flight catering and pre-packaged food
  • Conference centres
  • Meal delivery, including commercial, such as room service and home delivery, and voluntary, such as on wheels
  • Education facilities, including schools, universities, VET provider campuses
  • Hospitals
  • Aged care and disability facilities, including residential aged care, group homes, etc.
  • Mobile food/coffee carts, soup kitchens, etc.
  • Sporting canteens
  • Bars that incorporate food service
  • Museums and galleries
  • Performance venues such as theatres and arenas
  • Cookery classes
  • Correctional centres
  • Online food delivery businesses

HLTSS00067 Infection Control Skill Set (Transport and Logistics)

  • Large business through to sole traders (1 to 1,000 employee/s)
    • Rural, regional, city areas
    • Offices
    • Depots
    • Customer sites
    • Roadside service areas
    • Service centres
  • Transport and distribution
    • Distribution centres/warehouses
    • Client workplaces
    • Commercial buildings
    • Residential buildings
    • Vehicles, including public transport vehicles
    • Yards and storage facilities
    • Supermarkets and retail facilities

The suitability of the workplace for the assessment activities is determined at the beginning of the course as part of the pre-requisites.

Recognition of Prior Learning

The RPL pathway is offered to any Learner who can provide evidence of competency for the unit offered within this qualification.  This can include an individual’s prior learning, achieved through formal and informal training, work experience or other life experiences. To apply for RPL, simply tick the box on your enrolment form. See the RPL Guide for more information on this process and how to apply.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.

Qualification Pathways

Students already enrolled in one of the Infection Control Training Courses may enrol again for a different industry contextualisation.

They may also enrol in full qualification courses that will complement their Infection Control competency:

^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.

Your FREE COVID-19 Infection Control Training Course Info Pack Includes:

  • Monthly Promotions!
  • Full Course Outline
  • Current Course Pricing
  • Payment Plan Options
  • Latest Timetable Information
Click for your free information pack


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