Certificate III in Business Administration

Course Code: BSB30415

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This course is delivered by College Australia (RTO#31222).

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Where Can the BSB30415 Certificate III in Business Administration Take Your Career?

The Cert III in Business Administration (BSB30415) will give you skills and knowledge that apply to a range of administrative roles across many industries. It is perfect for individuals who wish to engage in the following job roles:

  • Accounts Clerk
  • Data Entry Clerk
  • Office Administrator
  • Receptionist

Course Delivery

This course is delivered through Online Self-Paced Learning by College Australia (RTO#31222). This allows learners to study at their own pace and lets them complete their course from Sydney, Melbourne, Brisbane, Perth, or in fact anywhere in Australia at times that are most convenient for them. They will also be provided with premium support to help them throughout their study.

Please read the policies and procedures in the College Australia Student Handbook before enrolling.

Course Duration:  You will have up to 12 months from your enrolment date to complete the course.

Your Certificate or Statement of Attainment will also be issued by College Australia (RTO#31222).

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What Will you Learn in the Business Administration Course?

This Certificate III in Business Administration (BSB30415) course will help you develop and hone the skills required to provide technical advice and support to your coworkers.  By completing this certificate you will gain knowledge that is useful for a variety of situations in the workplace.

Throughout your study, you will learn how to design and produce business documents, organise schedules, and deliver and monitor a service to customers. Additionally, you will be taught to apply knowledge of work health and safety legislation in the workplace.

Course Outline & Structure

Study Hours: The course has 624 expected study hours, which is equal to approximately 12 hours of study per week for the full 12 month duration; however, you may dedicate more time for study to complete your course faster if you’d like

Assessment Methods: A combination of written questions, case studies, and practical assessment will be used to assess and develop your administrative skills and knowledge


BSB30415 Course Units

The BSB30415 Certificate III in Business Administration is comprised of 2 Core Units and 11 Elective Units, for a total of 13 units.

The electives were carefully selected to ensure they meet the needs of a wide range of administration professionals.

Core Units:

BSBITU307 – Develop keyboarding speed and accuracy
BSBWHS201 – Contribute to health and safety of self and others

Elective Units:

BSBADM307 – Organise schedules
BSBCMM301 – Process customer complaints
BSBCUS301 – Deliver and monitor a service to customers
BSBDIV301 – Work effectively with diversity
BSBITU302 – Create electronic presentations
BSBITU303 – Design and product text documents
BSBITU304 – Produce spreadsheets
BSBITU306 – Design and produce business documents
BSBITU309 – Produce desktop published documents
BSBWRT301 – Write simple documents
BSBWHS302 – Apply knowledge of WHS legislation in the workplace

Entry Requirements

There are no entry requirements for the Certificate III in Business Administration course.


During your study, you will be provided with the following supporting materials:

  • Access to the College Australia Online Student Portal
  • Paper and online course resources including learning materials and assessment workbooks
  • Student support from expert trainers

During your study, you will need to find access to the following:

  • Computer with Internet access with a reliable speed of at least 5mbps
  • Latest Microsoft Word and Powerpoint

Funding Options

Certificate III Guarantee and User Choice Funding are available to learners from Queensland.

Eligibility criteria applies for various payment options and government funding. Feel free to get in touch with us for further details.

Qualification Pathways

Learners who are successful in completing this Cert III Business Administration BSB30415 course can continue by studying the Certificate IV in Business Administration BSB40515. The Cert IV qualification is suitable to advance into roles such as an Office Administrator or Executive Personal Assistant.

You may also consider doing additional training to add to your business skills. You may also take up:

Recognition of Prior Learning (RPL)

Learners who can provide evidence of competency for the units offered within the qualification can apply for Recognition of Prior Learning.

Please see the RPL Guide for more information on this process and instructions on how to apply.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.


^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.

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