Course Code: CHC52015
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The Diploma of Community Services (Case Management) is Australia’s latest community services training course. It is ideal for those who want to develop their career in the community services industry by gaining the latest nationally accredited qualification for case management and community workers.
The Community Services course specialising in Case Management will certify that you have the essential skills and knowledge required to provide case management services to a wide range of clients, including children and young people, families, older people, clients from culturally diverse backgrounds, and many more.
Turn your passion for serving the community into a full career with one of the most sought after qualifications in the growing community services industry!
As the most current nationally recognised and accredited community services training course, this qualification with a specialisation in Case Management is ideal for anyone who wants a rewarding career in community services.
You can pursue a wide variety of roles after completing the Diploma course in Community Services, including:
Inspire Education (RTO# 32067) delivers the Diploma Community Services (CHC52015) through Mixed Mode Delivery, which means it will be self-paced and completed via distance education using Inspire’s online student portal. Delivery includes face-to-face webinars, self-paced study, directed research and online learning and assessment materials and activities.
This delivery mode is effective and popular for community services. This Diploma of Community Services online course is ideal if you want to study according to your own schedule and gain your qualification as fast as you can. Your course materials are accessed online and you are free to work on the course requirements on your own time from anywhere in Australia. This community services online course is available Australia-wide, including remote areas and major cities such as Sydney, Melbourne, Brisbane, Adelaide, and Perth.
The online CHC52015 course runs all throughout the year. This allows you to enrol and start your course straight away or on your preferred commencement date.
Please read our policies and procedures in the Inspire student handbook before enrolling by clicking here.
Course Duration: You will have up to 12 months starting from your commencement date to complete the Self-Paced Online course. Students can enrol anytime in the year under this delivery method.
The Diploma of Community Services online course will prepare you for a rewarding career in the community services industry.
You will learn how to fulfil the critical functions of case management as workers involved in the managing, co-ordinating, and/or delivering of person-centered services to individuals, groups, and communities, and contributing to the community services industry.
Other critical skills and knowledge you will learn are the Australian legal and ethical frameworks you need to follow as a community service worker, how to develop, facilitate and review all aspects of case management, and how to develop and implement service programs as a member of the community services industry.
In the Case Management specialisation of the CHC52015, your additional focus will be on how to provide case management supervision, facilitate workplace debriefing and support processes, and also lead and manage team effectiveness.
Additionally, throughout our Community Services course you will learn more general skills to help you work and communicate effectively in the community services sector, follow and improve professional practice, and undertake project work.
Inspire Education has clustered the CHC52015 to create a more effective and easy to follow learning experience. By grouping together similar course units, we have minimised the amount of repetitive course work you have to do to gain your qualification.
This means that you only need to complete 7 workbooks to complete your course instead of studying and submitting requirements for each unit individually.
You will complete a Personal Learning Plan Evaluation as part of your enrolment. You will then be provided with a training plan that identifies your Cohort, taking into account your existing level of relevant knowledge and skills. The amount of training and support required for each learner will vary on these 4 Cohorts:
Expected Study Hours: There are up to 990 study hours for this course (including Vocational Placement), depending on your industry experience and relevant knowledge.
Assessment Methods: Assessment methods for this course include a combination of questioning, product-based methods, portfolio, direct observation, and third-party evidence. These will give you maximum opportunity to develop your knowledge in community services and specialise in case management.
The Diploma of Community Services (Case Management) is made up of 16 units in total. This covers 8 core units and 8 elective units, including the required electives to specialise in case management.
CHCCCS007 – Develop and implement service programs
CHCCOM003 – Develop workplace communication strategies
CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 – Manage and promote diversity
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve own professional practice
HLTWHS004 – Manage work health and safety
The following electives are required to gain a specialisation in case management.
CHCCCS004 – Assess co-existing needs
CHCCSM004 – Coordinate complex case requirements
CHCCSM005 – Develop, facilitate and review all aspects of case management
CHCCSM006 – Provide case management supervision
Additional electives have been chosen to complete your course and ensure you have a holistic and flexible set of skills for the community services industry.
BSBPMG522 – Undertake project work
BSBWOR502 – Lead and manage team effectiveness
BSBWOR501 – Manage personal work priorities and professional development
BSBADM502 – Manage meetings
There are no entry requirements for this course; however, it is recommended that students:
Students are required to:
To support you in your online Community Services course, Inspire will provide:
To complete your online Community Services course, you will need to arrange access to:
Due to units containing mandatory workplace skills component, students will undertake a minimum of 100 hours to a maximum of 240 hours of vocational placement within a registered and approved organisation. Students are required to complete Subjects 1-6 before entering their Vocational Placement.
Important: Please read the requirements for the Diploma of Community Services when choosing a location for your Vocational Placement here >> Vocational Placement Requirements
Your Vocational Placement Provider must provide access to:
Note: Students may be required to complete a Police Check, Blue Card or Working With Children Check prior to commencing their vocational placement at their chosen facility. Any costs will be shouldered by the student. For students planning to do their vocational placement in Queensland, the National Health and Medical Research Council recommends immunisation for hepatitis A, hepatitis B, and influenza. Similar regulations in other states and territories may also apply to you.
The Diploma of Community Services reflects the roles of community services, case management workers involved in the managing, co-ordinating and/or delivering of person-centered services to individuals, groups and communities.
Once enrolled, you may also consider additional training to complement your case management skills, with courses such as:
Inspire Education has a Recognition of Prior Learning (RPL) Policy to ensure that an individual’s prior learning, achieved through formal and informal training, work experience or other life experiences, is appropriately recognised. This recognition may assist students to progress faster through a unit of competency, or allow the student full credit.
See the RPL Guide for more information on this process and how to apply.
Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.
^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.