Certificate IV in Ageing Support

Course Code: CHC43015

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The Certificate IV in Ageing Support enables you to empower and encourage seniors and older individuals in the community, to live more productive and satisfying lives associated with positive ageing.  The valuable skills and knowledge you will obtain from this course, will enhance your career in caring for clients in their own homes or in aged care facilities.

Turn your passion for caring into a full career with one of the most sought after qualifications in the growing health services industry!

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Where Can the Certificate IV in Ageing Support Take Your Career?

The Certificate IV in Ageing Support (CHC43015), Australia’s nationally recognised and accredited aged care training course, is ideal for people who would want a fulfilling career in either residential or community based aged care.

With this qualification, you will be able to pursue a wide variety of roles such as:

  • Accommodation support worker
  • Hostel supervisor
  • Assistant hostel supervisor
  • Personal care worker
  • Care supervisor
  • Program coordinator – social programs
  • Care team leader
  • Residential care worker
  • Day activity worker
  • Support worker

CHC43015 Course Delivery

Inspire Education (RTO# 32067) delivers the Cert IV Ageing Support (CHC43015) through Mixed Mode Delivery, which means it will be self-paced and completed via distance education using Inspire’s online student portal. Delivery includes face-to-face webinars, self-paced study, directed research and online learning and assessment materials and activities.

This enables students to complete their Certificate IV in Ageing Support (CHC43015) course at their own pace with full trainer support to help you all throughout your study. Your course materials are accessed online and you are free to work on the course requirements on your own time from anywhere in Australia. This aged care online course is available Australia-wide including remote areas and major cities including Sydney, Melbourne, Brisbane, Adelaide, and Perth.

The online learning of CHC43015 course runs all throughout the year. This allows you to enrol and start your course straight away or on your preferred commencement date.

Please read our policies and procedures in the Inspire student handbook before enroling by clicking here.

Course Duration: You will have up to 12 months starting from your commencement date to complete the Self-Paced Online course. Students can enrol anytime during the year under this delivery method.


*CLICK HERE to Get your Full Course Info Pack Now!*


What Will You Learn in the Ageing Support Course?

The Certificate IV in Ageing Support course will teach you the core skills required to prepare you for a fulfilling career in the aged care industry. You will learn how to provide person-centred support to the elderly, people with dementia, and people with disabilities. Among the skills you will learn are how to maintain the well-being of clients through personal care and how to provide them the services that meet their specific needs.

This ageing support course will also teach you more advanced skills in the aged care industry, like how to coordinate services for different groups of older people and facilitate the planning and delivery of services for your clients. You will also learn how to implement client interventions and manage compliance for legal and ethical requirements.

Course Outline & Structure for Ageing Support

Inspire Education has adopted a “clustered” approach to our Cert IV in Ageing Support (CHC43015) course. We divided this course into clustered workbooks, so you only have to successfully complete 11 workbooks instead of the entire 18 units to pass your course! By using this holistic approach, our students are able to study at a good pace because the information is not duplicated.

You will complete a Personal Learning Plan Evaluation as part of your enrolment. You will then be provided with a training plan that identifies your Cohort, taking into account your existing level of relevant knowledge and skills. The amount of training and support required for each learner will vary on these 4 Cohorts:

  • Beginner (Full Study Model) – Limited relevant knowledge or skill in the competence contained in this qualification. No recent related industry experience. Study hours is up to 1228 hours
  • Intermediate (Partial Study Model) – Moderate relevant knowledge and skill with limited recent related industry experience. Study hours is up to 918 hours
  • Advanced (Partial Recognition Pathway) – Extensive relevant knowledge and skill with recent related industry work experience of 1 year or more. Study hours is up to 678 hours
  • Expert (Assessment only) – Current industry experience of 2 or more years and extensive relevant knowledge and skill. These candidates are recommended to undertake a full recognition pathway. Study hours is up to 521 hours

Expected Study Hours: There are up to 1228 study hours for this course (including Vocational Placement), depending on your experience in the aged care industry. You may work at your own pace as an online training student and complete your course faster if you’d like!

Assessment Methods:  Assessment is conducted using a combination of Questioning (e.g. written/oral questions, interviews, self-evaluation, and questionnaires), Product-based Methods (e.g. reports, displays, work samples, role plays, presentations, and outputs), Portfolio (e.g. written documents, photographs, videos, and logbooks), Direct Observation (e.g. assessments in real-time in the workplace or in a simulated off-the-job situation that reflects the workplace), Third-Party Evidence (e.g. observation, skills workbook, workplace assessment workbook, logbook, and third-party reports), and Credit Transfer

CHC43015 Course Units

The Certificate IV in Ageing Support is made up of 18 total units. This covers 15 core units and 3 elective units, including the required electives to specialise in elderly or senior care.

Core Units (15):

CHCADV001  – Facilitate the interests and rights of clients
CHCAGE001 – Facilitate the empowerment of older people
CHCAGE003 – Coordinate services for older people
CHCAGE004 – Implement interventions with older people at risk
CHCAGE005 – Provide support to people living with dementia
CHCCCS006 – Facilitate individual service planning and delivery
CHCCCS011 – Meet personal support needs
CHCCCS023 – Support independence and wellbeing
CHCCCS025 – Support relationships with carers and families
CHCDIV001 – Work with diverse people
CHCLEG003 – Manage legal and ethical compliance
CHCPAL001 – Deliver care services using a palliative approach
CHCPRP001 – Develop and maintain networks and collaborative partnerships
HLTAAP001 – Recognise healthy body systems
HLTWHS002 – Follow safe work practices for direct client care

Elective Units (3):

CHCDIS007 – Facilitate the empowerment of people with disability
CHCCOM005 – Communicate and work in health or community services
HLTAID003 – Provide first aid*

* NOTE: The HLTAID003 Provide First Aid unit is NOT delivered by Inspire Education, students must organise the completion of this unit via an external provider.

Entry Requirements

There are no prerequisite entry requirements to enrol in this course. However, it is preferred that students:

  • Are 18 years or older
  • Have sound language and literacy skills (at least Year 10 English, or equivalent)
  • Have basic computer skills

Students are required to:

  • Obtain a Unique Student Identifier (USI)
  • Provide a valid ID with his/her picture and signature
  • Undertake a Language, Literacy and Numeracy Evaluation
  • Undertake a Personal Learning Plan Evaluation before accessing the course materials and commencing studies
  • Obtain a positive National Criminal History Check

All students considering a self-paced online course should give consideration to the following prior to enrolment:

 Ability to access any required technologies
 Information technology skills in accessing and using online programs
 Experience and self-motivation to learn on their own
 Competing pressures, such as work and family commitments, that may impact self-paced study time

Take our “Online Study Readiness Survey” to do a self-assessment! Visit the Inspire FAQ page for more info.


To support you in your online Ageing Support course Inspire will provide:

  • Access to a student account in the Learning Management System (LMS) for submission
  • Learning Materials and Assessment Workbooks
  • Simulations, where applicable, including access to templates for completing Project Documents

To complete your online Ageing Support course you will need to have access to:

  • Where possible, access to a workplace where you can complete your assessments under a supervisor (Note: Inspire Education will provide a simulated environment for students unable to secure a workplace for their assessments – for units applicable under simulated pathway only)
  • Computer with:
    • Internet access through Google Chrome
    • MS Word, MS PowerPoint, or equivalent applications
    • Adobe Acrobat Reader
  • Video recording equipment (e.g. mobile phone) to record presentations or access to a supervisor to observe and provide feedback
  • At least five (5) people who have email accounts
  • At least three (3) volunteers for role-play activities
  • Walking stick
  • Any type of passenger vehicle that a care client would use (e.g. minivan, sedan, etc.)
  • Household objects and materials to simulate hazards and implementation of risk minimisation to these hazards

Vocational Placement

Students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in caring for elderly individuals.

To gain your qualification, you will need to initiate contact with a registered and approved aged care facility and undertake a minimum of 120 hours and a maximum of 240 placement hours. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.

You can see what is required by your Vocational Placement Provider here >> Vocational Placement FAQs

Your Vocational Placement Provider must provide a workplace in an Aged Care Facility that includes:

  • Equipment and resources normally used in the workplace, including patient hoists, standing lifter, wheelchair, slide sheets and other client assistive devices and mobility aids, and PPE
  • Access to health management plans, personal healthcare checklists, and personal healthcare diaries, where relevant to the client’s needs
  • Work health and safety (WHS) industry guides and other relevant organisation policy, protocols and procedures, including:
    • Safe Work Practices
    • Manual Handling
    • Infection Control
  • Workplace to conduct WHS inspections
  • One (1) WHS meeting debriefing in the organisation
  • Information about accreditation standards
  • Access to two (2) different home and community support settings
  • Access to at least two (2) community support agencies
  • At least two (2) different organisations that the provider collaborated with
  • Access to the following people:
    • One (1) colleague
    • At least two (2) clients and/or colleagues from two (2) different cultural backgrounds
    • At least three (3) older persons in the workplace with individualised care plans
    • At least three (3) clients receiving palliative care
    • At least one (1) client who is an older person with a disability
    • At least two (2) different people living with dementia, their families and/or carers
    • Families of clients
    • At least three (3) support workers

Note: Students are required to complete a Police Check and additional manual handling training prior to commencing their vocational placement at their chosen facility. Any costs will be shouldered by the student. For students planning to do their vocational placement, the National Health and Medical Research Council (NHMRC) recommends immunisation for hepatitis A, hepatitis B, and influenza.

Qualification Pathways

The Cert IV in Ageing Support enables you to pursue job roles in aged, community, and residential facilities. Once enrolled, you may also consider additional training to complement your aged care skills, with courses such as:

Recognition of Prior Learning (RPL)

The RPL pathway is available to any learner who can provide evidence of competency for the units offered within the qualification. See the RPL Guide for more information on this process and how to apply.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.

Helpful Guides and Articles

1. Interview Questions And Interview Tips For Aged Care Jobs

2. Aged Care Workers: In Short Supply

3. How to Become an Aged Care Trainer

4. Resume, Cover Letter And Interview Tips For Aged Care Workers

5. Certificate III Aged Care And Certificate IV Ageing Support: What’s The Difference?


^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.

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