Certificate III in Individual Support (Home and Community)

Course Code: CHC33015

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The CHC33015 Cert III in Individual Support (Home and Community) is the latest and most up-to-date training course for the home and community care industry.

This is the nationally accredited and recognised qualification for those who wish to start a career in home care in Australia. It supersedes the CHC30312 Certificate III in Home and Community Care.

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Where Can the Certificate III in Individual Support (Home and Community) Take Your Career?

Do you want to become an integral part of some of society’s most precious individual’s lives? The Certificate III in Individual Support (Home and Community) is the most up-to-date qualification for the home and community care industry.

This nationally recognised and accredited training course is ideal for those who wish to start or launch a career as a:

  • Accommodation support worker
  • Assistant in nursing
  • Care assistant
  • Care services employees
  • Care worker
  • Community care worker
  • Community house worker
  • Community support worker
  • Disability service officer (in some jurisdictions)
  • Field officer
  • Home care assistant
  • In-home respite worker
  • Nursing assistant
  • Personal care giver/worker
  • Residential care worker
  • Support worker

CHC33015 Course Delivery

Inspire Education (RTO# 32067) delivers the Cert III Individual Support (Home & Community) (CHC33015) through Mixed Mode Delivery, which means it will be self-paced and completed via distance education using Inspire’s online student portal. Delivery includes face-to-face webinars, self-paced study, directed research and online learning and assessment materials and activities.

Learning tools necessary to complete your course can all be accessed online Australia-wide, and you will receive first class support from expert trainers all throughout your study.

The full student handbook with important course policies and training procedures can be found here. Enrolments are available year-round.

Course Duration: This Home Care specialisation has a standard course duration of up to 12 months.

*CLICK HERE to Get your Full Course Info Pack Now!*

What Will You Learn in the Individual Support for Home Care Course?

The Certificate III in Individual Support online course will prepare you for a rewarding career in the home care industry.

You will learn how to fulfil the critical functions of home and community support workers as carers for disabled and senior individuals. These include how to contribute as a team member in a home and community care facility, support the elderly and those with dementia, and implement individual plans.

In the home care specialisation of the CHC33015, your additional focus will be on how to meet personal support needs and relationships between carers and families, provide services in home and community settings, and empower the elderly.

Course Outline & Structure for Home Care

Inspire Education has clustered the CHC33015 to create a more effective and easy to follow learning experience. By grouping together similar course units, we have minimised the amount of repetitive course work you have to do to gain your qualification.

This means that you only need to complete 7 workbooks to complete your course instead of studying and submitting requirements for each unit individually.

You will complete a Personal Learning Plan Evaluation as part of your enrolment. You will then be provided with a training plan that identifies your Cohort, taking into account your existing level of relevant knowledge and skills. The amount of training and support required for each learner will vary on these 4 Cohorts:

  • Beginner (Full Study Model) – Limited relevant knowledge or skill in the competence contained in this qualification. No recent related industry experience. Study hours is up to 948 hours
  • Intermediate (Partial Study Model) – Moderate relevant knowledge and skill with limited recent related industry experience. Study hours is up to 738 hours
  • Advanced (Partial Recognition Pathway) – Extensive relevant knowledge and skill with recent related industry work experience of 1 year or more. Study hours is up to 518 hours
  • Expert (Assessment only) – Current industry experience of 2 or more years and extensive relevant knowledge and skill. These candidates are recommended to undertake a full recognition pathway. Study hours is up to 449 hours

Expected Study Hours: There are up to 948 study hours for this course (including Vocational Placement), depending on your industry experience and relevant knowledge. Online course students can work with their own schedule and complete their training faster.

Assessment Methods: Assessment methods for this course include questioning, product-based methods, portfolio, direct observation, credit transfer, and third-party evidence to give you maximum opportunity to develop your knowledge in individual support and specialise in home care.

CHC33015 Course Units

The Certificate III in Individual Support (Home and Community) is made up of 13 total units. This covers 7 core units, 3 specialisation units, and 3 other elective units. Together, these units will allow you to specialise in Home Care.

Core Units (7):

CHCCCS023 – Support independence and well being
– Recognise healthy body systems
– Communicate and work in health or community services
– Work with diverse people
– Work legally and ethically
– Follow safe work practices for direct client care
– Provide individualised support

Home and Community Specialisation Elective Units (4):

CHCAGE001 – Facilitate the empowerment of older people
CHCCCS011 – Meet personal support needs

CHCCCS025 – Support relationships with carers and families
CHCHCS001 – Provide home and community support services

Other Electives (2):

CHCAGE005 – Provide support to people living with dementia
HLTAID003 – Provide first aid*

* NOTE: The HLTAID003 Provide First Aid unit is NOT delivered by Inspire Education, students must organise the completion of this unit via an external provider.

Entry Requirements

There are no formal entry requirements or prerequisites for this course. However, it is preferred that students:

  • Are 18 years or older
  • Have sound language and literacy skills (at least Year 10 English, or equivalent)
  • Have basic computer skills

Students are required to:

  • Obtain a Unique Student Identifier (USI)
  • Provide a valid ID with his/her picture and signature
  • Undertake a Language, Literacy and Numeracy Evaluation
  • Undertake a Personal Learning Plan Evaluation before accessing the course materials and commencing studies
  • Obtain a positive national criminal history check

All students considering a self-paced online course should give consideration to the following prior to enrolment:

 Ability to access any required technologies
 Information technology skills in accessing and using online programs
 Experience and self-motivation to learn on their own
 Competing pressures, such as work and family commitments, that may impact self-paced study time

Take our “Online Study Readiness Survey” to do a self-assessment! Visit the Inspire FAQ page for more info.


To support you in your online individual support course Inspire will provide:

  • Access to a student account in the Learning Management System (LMS) for submission
  • Learning Materials and Assessment Workbooks
  • Simulations, where applicable
  • Templates for completing Project Documents

To complete your online aged care course you will need to:

  • Where possible, access to a workplace where they can complete their assessments under a supervisor (Note: Inspire Education will provide a simulated environment for students unable to secure a workplace for their assessments—for units applicable under simulated pathway only)
  • Computer with:
    • Internet access through Google Chrome
    • MS Word, PowerPoint, or equivalent applications
    • Adobe Acrobat Reader
  • One (1) passenger vehicle
  • At least three (3) volunteers for role-play tasks
  • Photo, audio, and video recording equipment (e.g. phone, camera, etc.)

Vocational Placement

All students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in caring for elderly individuals.

To gain your qualification, you will need to initiate contact with a registered and approved home and community care facility and undertake a minimum of 120 hours and a maximum of 240 placement hours. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.

This course has been specifically designed to develop the knowledge and skills required to work safely and effectively with aged and disabled individuals, providing an opportunity for those with a passion for helping and community care to take a leading role in the care of our aged and disabled community.

The Vocational Placement Coordinator must ensure that the Vocational Placement Provider will provide access to the following:

  • Induction, including fire evacuation drill, use of a fire extinguisher, emergency procedures, manual handling, infection control, and the organisation’s policies and procedures
  • Equipment and resources normally used in the workplace, including patient hoists, standing filter, wheelchair, slide sheets, and other client assistive devices and mobility aids, and PPE
  • Job descriptions and care plans
  • Work health and safety industry guides and other relevant organisation policy, protocols, and procedures
  • Information about accreditation standards
  • Access to health management plans, personal healthcare checklists, and personal healthcare diaries
  • Access to documents specific to the work context, such as:
    • Instructions for the use of equipment
    • Specific instructions for staff
    • Emergency response procedures
    • Fire safety policies and procedures
    • Security procedures
    • Relevant accreditation standards
    • Waste management policies and procedures
  • Access to the following people:
    • Three (3) older persons in the workplace
    • One (1) older person in a simulated environment
    • Two (2) different people living with dementia
    • Two (2) people from diverse social and cultural backgrounds

You can see what is required by your Vocational Placement Provider here >> Vocational Placement FAQs

Note: Students are required to complete a Police Check and additional manual handling training prior to commencing their vocational placement at their chosen facility. Any costs will be shouldered by the student. For students planning to do their vocational placement, the National Health and Medical Research Council (NHMRC) recommends immunisation for hepatitis A, hepatitis B, and influenza.

Qualification Pathways

The Cert III in Individual Support enables you to pursue job roles in aged, community, and residential facilities. After completing this course, you should also be considering enroling in the following courses to further enhance your career and professional development:

Recognition of Prior Learning (RPL)

The RPL pathway is available to any learner who can provide evidence of competency for the units offered within the qualification. See the RPL Guide for more information on this process and how to apply.

Inspire works with a range of reputable parties to market and recruit for national qualification and courses. Students of Inspire Education may be recruited by other parties under specific arrangements.

Helpful Guides and Articles

1. Interview Questions And Interview Tips For Aged Care Jobs

2. How to Become an Aged Care Trainer

3. Resume, Cover Letter And Interview Tips For Aged Care Workers

4. Certificate III in Individual Support: What You Need to Know

5. Diploma Of Community Services: What You Need To Know

^To enrol now, pay only the upfront fee and take advantage of easy monthly payments for the remaining course balance. View the course information pack for complete pricing details.

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