So you’ve landed an interview but are unsure where to go from here? Don’t stress! We’ve compiled a list of the top job interview questions and mock answers to show you exactly how to answer them! Alternatively, if you are interested in studying an Online Learning Course, check out the Course Quick Links below!
Course Quick Links
NOTE: To be best prepared, it is important to research the company beforehand and know a bit about their history, mission, goals and values, as these are likely to form aspects of the questions asked.
Top 7 Interview Questions And How To Answer Them
Job Interview Questions No.1 “Tell Us About Yourself?”
Answer: During this question, the interviewer is likely looking to assess your communication skills. Here, you are required to give a brief explanation of your working history. You might want to begin with your college, university or vocational training qualification and work chronologically through the positions and duties of your jobs. Ensure the interviewer can easily follow your answer by telling a linear and concise story that sums you up in about one minute.
Job Interview Questions No.2 “Why Do You Want A Job?”
Answer: The purpose of this question is for the hiring manager to find out whether you have taken the time to research the company (or the extent of your prior knowledge). As many candidates don’t take the step to research their potential employers, this is a great way to segregate those who have potential for employment and allows you to get ahead of the pack.
It is essential to research your potential role in the company and understand how it contributes to the corporate mission and values. Align the position with your own personal goals wherever possible.
Interview Questions No.3 “What Is Good Customer Service?”
You could respond to this in a variety of ways. Essentially, good customer service is the combination of product knowledge and experience and treating customers in an efficient and friendly manner to help them make the best purchase choice.
TIP: If you can answer interview questions like these with an example of a time where you have given exceptional customer service – even better!
Interview Questions No.4
“What Is Your Biggest Personal Accomplishment?”
Generally, when answering a job question about personal accomplishments, spend no more than a few minutes elaborating. At this time you have the chance to demonstrate your capability to perform the skills required, your potential to progress both the company and within the position and your work ethic.
N.B. It is a great point to give examples of workplace experience as well as discuss tasks, the hours put into the job, your drive to succeed under pressure and ability to solve problems.
Job Interview Questions No.5
“What Are Your Strengths And Weaknesses?”
TOP TIP: When explaining strengths and weaknesses, it is important to focus on strengths that are important to the job and weaknesses that are not a required skill. In job interview questions like this, the employer is looking to see how your strengths and weaknesses will impact your work within the current role and how they will position you within the corporate culture or the organisation.
Job Interview Question – Strengths Example:
If you are highly organised (and this is a huge component of the job role) then you could mention your ability to not only meet deadlines, but do so well in advance.
Job Interview Question – Weakness Example:
If you are interested in an aged care role, you could indicate your abilities and love for one on one communication, and explain that while your group presentation skills are not great (an not a central component to an aged care position), you are working on them through personal development or perhaps taking a speaking course or voice coaching.
Job Interview Questions No.6
“Give Us An Example Of A Team Work Experience?”
In addressing job interview questions about team experience, follow the three step approach of situation, action and outcome. Explain who was involved in the team and what you were required to achieve, elaborate on how you tackled the task and finally, talk about the outcome
Job Interview Questions No.7
“Have You Ever Had A Conflict In The Workplace?”
The most important thing in answering job interview questions about conflict is not to give a flat answer of ‘no’. Conflict (whether large or small) is inevitable in any group situation, so what the employer is really asking is not whether you have experienced a conflict, but how you handled it. A great way to handle this question is to explain how a difference of opinion has occurred within a project, and the steps taken to minimise or remove this. If the outcome of the conflict is positive be sure to include this in any examples given – it is always best to end on a positive (rather than negative) note.
Most Common Mistakes Made At A Job Interview
Now you know how to answer the top job interview questions likely to be asked, don’t forget to brush up on the Top 10 Most Common Mistakes Made at Job Interviews to ensure you avoid these potential pitfalls!! The Top 10 Job Interview Mistakes is complied from Career Geek’s ‘What Happens In A Job Interview’.
Top 10 Mistakes
- Failing to ask for the job
- Failing to set yourself apart from other candidates
- ‘Winging‘ the interview
- Trying to be all things to all people
- Concentrating too much on what you want
- Inadequate research about about a potential employer
- Not showing enough interest or enthusiasm
- Lacking humour, warmth, or personality
- Conveying that you’re not over it
- Over-explaining why you lost your last job
Oops! We could not locate your form.