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Interview Tips: How to Answer Job Interview Questions!

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Interview Tips: How to Answer Job Interview Questions!

So you’ve landed an interview but are unsure where to go from here? Don’t stress! We’ve compiled a list of the top job interview questions and mock answers to show you exactly how to answer them! Alternatively, if you are interested in studying an Online Learning Course, check out the Course Quick Links below!

Course Quick Links

Certificate IV in Training and Assessment
OH&S Courses
Child Care Courses
Aged Care Courses
Bookkeeping Course
Accounting Courses
Project Management Courses
TESOL Courses

NOTE: To be best prepared, it is important to research the company beforehand and know a bit about their history, mission, goals and values, as these are likely to form aspects of the questions asked.

Top 7 Interview Questions And How To Answer Them

Job Interview Questions No.1 “Tell Us About Yourself?”

Answer: During this question, the interviewer is likely looking to assess your communication skills. Here, you are required to give a brief explanation of your working history. You might want to begin with your college, university or vocational training qualification and work chronologically through the positions and duties of your jobs. Ensure the interviewer can easily follow your answer by telling a linear and concise story that sums you up in about one minute.

Did You Know? 37% of employers research potential candidates social media profiles before hiring!

Did You Know? 37% of employers research potential candidates social media profiles before hiring!

Job Interview Questions No.2 “Why Do You Want A Job?”

Answer: The purpose of this question is for the hiring manager to find out whether you have taken the time to research the company (or the extent of your prior knowledge). As many candidates don’t take the step to research their potential employers, this is a great way to segregate those who have potential for employment and allows you to get ahead of the pack.

It is essential to research your potential role in the company and understand how it contributes to the corporate mission and values. Align the position with your own personal goals wherever possible.

Interview Questions No.3 “What Is Good Customer Service?”

You could respond to this in a variety of ways. Essentially, good customer service is the combination of product knowledge and experience and treating customers in an efficient and friendly manner to help them make the best purchase choice.

TIP: If you can answer interview questions like these with an example of a time where you have given exceptional customer service – even better!

Are you on the job hunt? Consider a training course to give you the edge!

Are you on the job hunt? Have you considered a training course to give you the edge!

Interview Questions No.4

“What Is Your Biggest Personal Accomplishment?”

Generally, when answering a job question about personal accomplishments, spend no more than a few minutes elaborating. At this time you have the chance to demonstrate your capability to perform the skills required, your potential to progress both the company and within the position and your work ethic.

N.B. It is a great point to give examples of workplace experience as well as discuss tasks, the hours put into the job, your drive to succeed under pressure and ability to solve problems.

Job Interview Questions No.5

“What Are Your Strengths And Weaknesses?”

TOP TIP: When explaining strengths and weaknesses, it is important to focus on strengths that are important to the job and weaknesses that are not a required skill. In job interview questions like this, the employer is looking to see how your strengths and weaknesses will impact your work within the current role and how they will position you within the corporate culture or the organisation.

Job Interview Tip - Show Interest and Enthusiasm.

Job Interview Tip – Show Interest and Enthusiasm.

Job Interview Question – Strengths Example:

If you are highly organised (and this is a huge component of the job role) then you could mention your ability to not only meet deadlines, but do so well in advance.

Job Interview Question – Weakness Example:

If you are interested in an aged care role, you could indicate your abilities and love for one on one communication, and explain that while your group presentation skills are not great (an not a central component to an aged care position), you are working on them through personal development or perhaps taking a speaking course or voice coaching.

Job Interview Questions No.6

“Give Us An Example Of A Team Work Experience?”

In addressing job interview questions about team experience, follow the three step approach of situation, action and outcome. Explain who was involved in the team and what you were required to achieve, elaborate on how you tackled the task and finally, talk about the outcome

Job Interview Questions No.7

“Have You Ever Had A Conflict In The Workplace?”

The most important thing in answering job interview questions about conflict is not to give a flat answer of ‘no’. Conflict (whether large or small) is inevitable in any group situation, so what the employer is really asking is not whether you have experienced a conflict, but how you handled it. A great way to handle this question is to explain how a difference of opinion has occurred within a project, and the steps taken to minimise or remove this. If the outcome of the conflict is positive be sure to include this in any examples given – it is always best to end on a positive (rather than negative) note.

Most Common Mistakes Made At A Job Interview

What's the Number 1 Biggest Interview Mistake? Not asking for the job!

What’s the Number 1 Biggest Interview Mistake? Not asking for the job!

Now you know how to answer the top job interview questions likely to be asked, don’t forget to brush up on the Top 10 Most Common Mistakes Made at Job Interviews to ensure you avoid these potential pitfalls!! The Top 10 Job Interview Mistakes is complied from Career Geek’s ‘What Happens In A Job Interview’.

Top 10 Mistakes

  1. Failing to ask for the job
  2. Failing to set yourself apart from other candidates
  3. Winging‘ the interview
  4. Trying to be all things to all people
  5. Concentrating too much on what you want
  6. Inadequate research about about a potential employer
  7. Not showing enough interest or enthusiasm
  8. Lacking humour, warmth, or personality
  9. Conveying that you’re not over it
  10. Over-explaining why you lost your last job


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There’s 6 comments (add a comment)

  • Jonathan Evans ( JAE JAE) says:

    Thank you INSPIRE education!! My name is Jonathan Evans, you can call me JAE JAE… yes.., I would like to know of any more individually tailored career approached enthusiasm driven lifestyle/work inspiring/motivating type of websites to perhaps be offered to use a subscription for. I would be interested in more regular online newsletters and online or Postal Mailing info.Please tell me where to find career based education and training material as questionaires and/or (as I am personally interested and focused towards) Human Resources Business Management….. Starting early in July, I will be studying cert 2 in Business and am needing all the guidance and direction for the future lifestyle changes ready to come. Thank you again, high regards, Jonathan Evans. age 29 from S.A.

    • Hi Jonathon,

      Congratulations on starting your training! If you’re having trouble finding good resources on Google, Twitter is a surprisingly handy tool to find all sorts of useful articles, information and questionnaires. We do have our own resources which are available to our enrolled students. They can be accessed via the student portal using the username and password provided when you commence one of our courses.

      Best wishes for your studies and success!

  • Rowena says:

    We’re a group of volunteers and starting a new scheme in our community. Your site offered us with valuable information to work on. You have done an impressive job and our whole community will be thankful to you.

  • satesh says:

    Hi, i am Satesh i would like to ask question is it experience is important ?
    But i am fresh graduate how companies can ask me need experience?
    Most of company ask me experience where can i get it .Thank you.

    • William Cowie William Cowie says:

      Hi Satesh,

      Yes, experience is important. There is a very sharp learning curve when you are first entering the workforce. It’s different from school or university. It means you will probably not be very effective or productive until you do develop some experience, which is not good for your employer.

      There are many reasons why experience is valuable:

      – When you are a fresh graduate, there is often a gap between the theory you’ve learned at university and the actual work you do in a job. Real work experience helps you overcome that gap and understand how the theory can be applied in a workplace.

      – There are “soft skills” you need to develop – how to communicate in a professional environment, meet work deadlines, work with a team, solve problems, take charge and lead when necessary, understand how a business or organisation works. IF you’re experienced, you will also most likely have developed practical workplace skills – how to use a phone and photocopier, computer packages and other specialised machinery in your industry.

      – Experience demonstrates you can hold down a job which means you probably show up for work every day, are productive and know how to dress suitably.

      If you don’t have experience, there are things you can do to develop it:

      – Start doing freelance or contracting work on your own.
      – Sign up with a temporary work agency – you will be exposed to a variety of workplaces, develop soft skills and can lead to full time work.
      – Seek out super entry level positions – the kind that are advertised as “would suit university student or new graduate”.
      – Look for graduate programs – they are specially designed to help you develop experience quickly and will be more understanding if you don’t have any.
      – Do an internship which may be unpaid initially – be very cautious you aren’t exploited and check your rights with the fair work ombudsman.
      – Start your own business.

      Remember, employers’ DESIRE 2 years work experience but may hire you with less if you have relevant experience, are passionate, can show work samples and can demonstrate situations where you’ve solved problems/overcome major challenges etc.

      There is plenty of reading on this topic and many more ways to develop experience. Best wishes for your job hunt!

    • Chloe says:

      Volunteer is the best thing you can do it lead me to the job I have now. Hope that helps

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