Interview Questions and Interview Tips for Aged Care Jobs

Interview Questions and Interview Tips for Aged Care Jobs

Aged Care Job Interview Questions

So, have you finished your aged care training?  If you haven’t, learn how you can get your Certificate III in Aged Care training here (click the link and request a free info pack for more information).

If you have finished your training, congratulations!  It’s time to put your hard work and training to good use and get an aged care job and secure a care worker role.

Interviewing for any job can be daunting.  We’ve compiled a list of sample aged care interview questions that will help you prepare for that all-important meeting with your potential employer.  The questions are broken down into 2 sections:

  • General interview questions – applying to anyone going for a job interview!
  • Specific aged care questions – applicable to aged care job interviews!

But how do you get an interview for an Aged Care job in the first place?

Make Your Aged Care Resume Stronger

prepare a well-written resume before your job application for better career opportunities

Before you get scheduled for a job interview, you first have to send in your resume to hiring managers or to your preferred aged care facility.

This means that you have to make sure that your resume has enough information to convince them to meet and talk with you — include a little personal background, your previous jobs, relevant skills, experience, etc. Prepare bullet points covering your strengths and abilities as a personal care worker or aged care assistant. Just be sure to include all the relevant stuff — don’t make the mistake of sharing too much irrelevant info and end up sharing your life story!

Also, if you have not done aged care training already, it might help you do just that.

One of the most common courses is the Certificate III in Aged Care which covers many skills needed by care providers. It is a nationally accredited course that was developed together with actual organisations in the Aged Care industry.

Having a qualification such as this can strengthen your resume and help you perform better when you get invited for an interview.

You can also try the Certificate III in Home and Community Care. This course will train you to go out and work in people’s homes to provide home care. If you already have a qualification in Aged Care, it is very easy to add the Home and Community Care qualification to your resume.

General Interview Questions

woman in queue preparing for care worker interview questions

Here are a few general questions that any interviewer may ask:

  • Interview Question #1: “Tell us about you?”
  • Interview Question #2: “Define good work ethics?”
  • Interview Question #3: “Why do you want a job with us?”
  • Interview Question #4: “What is your biggest personal accomplishment?”
  • Interview Question #5: “What are your strengths?”
  • Interview Question #6: “Give us an example of a weakness?”
  • Interview Question #7: “Give us an example of a teamwork experience?”
  • Interview Questions #8: “Have you ever had a conflict in the workplace, please explain how you had handled it?”
  • Interview Questions #9: “What sets you apart from other candidates?”

Aged Care Job Interview Questions

aged care worker keen on making a positive impact on client

Now here are a few specific aged care worker interview questions or senior care worker interview questions that may be asked when you apply.

  • Interview Question #1: “Do you understand the importance of documentation at work? Why do we document?”
  • Interview Question #2: “What attracts you to do nursing and community care?”
  • Interview Question #3: “What do you find personally fulfilling about working in a care role?”
  • Interview Question #4: “Regarding effective communication, how would you go about education a client on a healthier lifestyle?”
  • Interview Question #5: “What are the key responsibilities to our residents/clients?”
  • Interview Question #6: “Describe how you have handled a stressful situation in the workplace?”
  • Interview Question #7: “What personal qualities are important for the position?”
  • Interview Question #8: “If a dementia client became aggressive what would you do?”
  • Interview Question #9: “If you find a client hurt when arriving at your shift what would you do?”
  • Interview Question #10: “Can you explain the principles of handling?”
  • Interview Question #11: “Can you explain the principles of infection control?”
  • Interview Question #12: “How have you impacted previous clients quality of life?”
  • Interview Question #13: “Why do you want a career in aged care?”
  • Interview Question #14: “The client needs vitamin-rich food at every meal but the blender is broken, how would you handle this?”
  • Interview Question #15: “Describe a time when you used leadership skills to resolve a situation”
  • Interview Question #16: “Describe any contributions you have made in improving safety in the workplace”
  • Interview Question #17: “How would you go about ensuring quality of care?”
  • Interview Question #18: “Explain an example that demonstrates your ability to handle an emergency?”
  • Interview Question #19: “Describe an example of your communication skills to improve of your patients”
  • Interview Question #20: “How to see your career in aged care progressing over the next few years?”

These sample interview questions are what you can expect when applying for a new job in aged care. Of course, you won’t be asked everything, or only be asked something similar in nature. But the bottom line is, this is the base framework you can expect.

Come up with the best answer for each and practice how you’d answer. This is definitely a great way to prepare for that big interview!

Aged Care Job Interview Tips

Look good

well dressed aged care job applicant

Wear clean, neat clothes that are safe for the workplace. Practical clothes like pants and a t-shirt would be appropriate for many aged care job interviews. The patients you will work with may come from a wide variety of social and religious backgrounds so do not wear clothes with offensive words or pictures.

Be on time

man looking at wrist watch - symbolising punctuality

Care workers will need to be on time every day for work, so be on time for the interview. It’s good to arrive 10 minutes early so you have time to calm down and catch your breath. Take a water bottle with you because you might be talking for a long time.

Being punctual in your interview already speaks volumes in terms of your character and work ethic. If you’re late here, expect employers to notice and take note of this. Remember, first impressions matter.

Be polite

aged care worker having polite interaction with elderly client

You will be working with many aged care patients every day. You might need to help them with intimate personal manners. If you are polite, it shows people that you respect them. It will help you build good relationships with your patients. Start by being polite in the interview and you can show your employer you have good manners.

Being polite is part of the main job description of person-centred care, so if you’re keen, politeness should be one of your top traits.

Don’t want to work in Aged Care anymore?

Sometimes it’s good to try a new type of work. If you have worked in aged care and love working as a carer, one of these courses can open up exciting new work opportunities for you:

Certificate III in Early Childhood Education and Care – this course will allow you to go and work in child care centres. You can work with babies and little children as a child care worker. You will look over them while they play, help them learn, feed them food and drinks and make sure they are safe.

Certificate III in Disability Care – this course will allow you to work with people with a disability. They might be little children, adults or aged care patients. Disability care workers can help disabled people live a normal life. You will normally do work around the house and provide personal care, but also take people on walks, to the gym, to see movies, to get coffee and other normal activities.

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