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Cert IV TAA - Course Unit TAADEL401B

Plan and organise group- based delivery

(information sourced from NTIS website http://www.ntis.gov.au/)

Description

This unit specifies the competency required to plan and organise training for individuals within a group.

Employability Skills

This unit contains employability skills.

Application Of Unit

This competency involves developing a delivery plan that is used by the trainer/facilitator to guide and manage delivery to a group. It encompasses interpreting the learning environment and delivery requirements for the identified group of learners, developing session plans, and preparing and organising the resources required.

The delivery plan is based on a documented learning program and provides a context specific plan for implementation.

The competency of designing and developing learning programs is separately addressed in TAADES402B Design and develop learning programs.

In some situations the learning program and delivery plan may be developed concurrently while in other circumstances the delivery plan is developed separately. Where the application is concurrent co-learning and/or co-assessment of these two units is recommended.

The planning and organising of group delivery is essential to the effective conduct of group delivery/facilitation which is also addressed as a unit of competency in TAADEL402B Facilitate group-based learning. While these two units are discrete, co-learning and assessment are strongly recommended. Both units are written from the perspective of a face-to-face delivery mode in a learning context such as a training room, classroom, meeting room, community setting or any location a group can access which is safe, relevant and conducive to learning. Other units in the Delivery and Facilitation Field of the TAA04 Training and Assessment Training Package address other modes of delivery and learning contexts.

Throughout this unit the 'learner' refers to the individuals in the group being trained/participating in a learning process; not the candidate undertaking this unit.

The competency specified in this unit is typically required by trainers/facilitators, vocational education and training teachers and training consultants.

Unit Sector

Delivery and Facilitation

Performance criteria

Element Performance criteria
1. Interpret the learning environment and delivery requirements
1.1

The learning context is established and the organisational arrangements for delivery are confirmed

1.2

The learning program documentation is accessed, read and interpreted to determine delivery requirements

1.3

Group and individual learning needs and learner characteristics are identified using available information and documentation

1.4

Processes to identify learner support requirements are undertaken

1.5

Constraints and risks to delivery are identified and assessed

1.6

Personal role and responsibilities in the planning, delivery and review of training are confirmed with relevant personnel

2. Prepare session plans
2.1

Specific learning objectives and assessment activities (where required) are refined in accordance with learning program requirements and specific needs of individual learners

2.2

Ideas for managing the delivery are generated using knowledge of learning principles andlearning theories and reflect the learning needs and characteristics of the group

2.3

Existing learning resources, learning materials and documented learning activities identified in the learning program are evaluated and selected for use in the specific delivery context

2.4

S ession plans are developed and documented for each segment of the learning program to be addressed

3. Prepare resources needed for delivery
3.1

Selected existing learning resources, learning materials and learning activities are modified and contextualised for the particular group

3.2

Additional new, relevant and engaging learning activities and associated learning materials are developed and documented to meet specific session requirements based on the application of learning principles and learner styles of individuals and the group

3.3

All learning materials required by learners are finalised and organised in time for delivery

3.4

Specificfacility, technology and equipment needs for each session are identified and organised in time for delivery

3.5

Additional resourcing to meet identified learner support needs is identified and organised, where required, in time for delivery

3.6

The overall delivery plan is confirmed with relevant personnel

Skills and Knowledge

Required skills:

Required skills and attributes include:

  • a sound knowledge of learning principles, including:

    • learning needs to be learner-centred

    • the learning process needs to support increasing learner independence

    • emphasis is on experimental and participative learning

    • use of modelling

    • the learning process needs to reflect individual circumstances and needs

    • adults have a range of life experience which they can connect to learning

    • adults have a need to know why they are learning something and its benefits

    • adults have a need to be self-directing

  • a sound knowledge of learner styles, for example:

    • auditory

    • visual

    • kinaesthetic

    • left/right brain

    • global/analytical

    • theoretical

    • activist

    • pragmatist

    • reflective

  • an introductory knowledge level of learning theories, for example:

    • cognitive learning theory

    • andragogy

    • pedagogy

    • information processing

    • behavioural learning theory

  • learner profile including characteristics and needs of learner group/learner target group

  • learning program design and structure and content

  • how to structure and develop session plans

  • the availability, types and content of relevant existing learning resources and learning materials

  • how to develop new learning materials and learning activities

  • the industry area/subject matter of the delivery, for example:

    • the relevant industry competency standards

    • the specific topic/subject/unit content

    • specific areas of content knowledge as defined in the learning strategy or learning program

  • basic instructional design principles, for example:

    • sequencing information

    • providing opportunities for practise

  • different delivery methods and techniques appropriate to face-to-face delivery

  • the availability and sources of specific resources, equipment and support services for learners with specific needs

  • organisational records management system and reporting requirements which may include Australian Quality Training Framework (AQTF) and AVETMISS requirements

  • relevant policy, legal requirements, codes of practice and national standards including Commonwealth and state/territory legislation, including:

    • competency standards

    • licensing

    • industry/workplace requirements

    • duty of care under common law

    • OHS

    • recording information and confidentiality requirements

    • anti-discrimination including equal opportunity, racial vilification and disability discrimination

    • workplace relations

    • industrial awards/enterprise agreements

    • National Reporting System

  • OHS relating to the work role, including:

    • reporting requirements for hazards

    • safe use and maintenance of relevant equipment

    • emergency procedures

    • sources of OHS information

Required knowledge:

Required knowledge includes:

  • planning and organisational skills to:

    • reflect the group and individual learning needs and learner characteristics within session plans

    • incorporate relevant/modified learning objectives and assessment methods (where required) in session plans

    • determine the structure and time requirements for each session

    • identify specific facility, technology and equipment needs for each session

  • literacy skills to:

    • document the delivery plan, prepare or customise learning activities

    • prepare or customise learning materials such as handouts and information sheets

    • read and interpret learner information

  • technology skills to:

    • use computers to produce documents, prepare presentations e.g. PowerPoint and communicate through email and the web

  • time management skills to:

    • determine time allocations for each part of the session plan

    • determine overall session time

    • determine how many sessions may be required

    • schedule training sessions

  • reflection skills to:

    • identify areas for improvement

    • maintain own skill development

  • recognising and being sensitive to individual difference and diversity, for example:

    • being sensitive to and valuing culture

    • acting without bias/discrimination

    • responding to individuals with particular needs

    • recognising the importance of religion

    • ensure the correct industrial relations climate of the learning environment

Range statement

Learning context includes:

  • where the learning will occur, for example:

    • in the workplace

    • in a simulated work environment

    • in the training room/classroom

    • in specialist environments - e.g. laboratory/ computer room

    • in an external venue

    • in an internal venue

    • in a community setting

Organisational arrangements may include:

  • finalising specific location/s or venue/s for delivery

  • coordinating locations

  • enrolment procedures

  • scheduling requirements

  • size of group

  • special equipment or technology needs

  • providing for specific needs of the learners

  • investigating the learning environment to identify, assess and control occupational health and safety (OHS) risks

  • allowable time for training

  • management expectations

  • people to be involved

  • reporting requirements

  • access issues, e.g. to work practice environment

A learning program may include:

  • a subset of a learning strategy

  • a short course/vocational program

  • a professional development program

  • a community education program

  • a workplace learning program

  • part of a VET in Schools program

  • part of an apprenticeship/traineeship

  • a short-term development plan developed by a coach

  • a short-term induction program

A learning program provides a documented guide to support a cohesive and integrated learning process for the learner and includes:

  • the competencies or other benchmarks to be achieved

  • the specific learning outcomes for each chunk or segment of the learning program

  • an overview of the content to be covered in each chunk/segment of the learning program

  • learning resources, learning materials and activities for each chunk/segment of the learning program

  • number and duration of training sessions/classes required and overall timelines

  • delivery methods for each chunk/segment of the learning program

  • OHS issues to be addressed in delivery

  • identification of assessment points to measure learner progress

  • assessment methods and tools to be used to collect evidence of competency, where assessment is required

Learning needs may be:

  • a competency or group of competencies

  • aspects of competency such as skills, knowledge or technical applications

  • skills in operating specific equipment

  • generic skills development

  • personal development and growth

  • English language, literacy and numeracy

  • underpinning skills

Learner/s refers to:

  • existing industry/enterprise employees

  • school leavers

  • new entrants to the workforce

  • apprentices/trainees

  • individuals learning new skills/knowledge

  • individuals seeking to upgrade skills/knowledge

  • individuals changing careers

  • unemployed people

  • learners who have a disability

  • members of target groups such as Aboriginal and Torres Strait Islander communities

  • overseas learners

  • recent migrants

  • individuals/groups meeting licensing or other regulatory requirements

Learner characteristics may include:

  • language, literacy and numeracy requirements

  • specific needs, physical or psychological

  • preferred learning styles

  • employment status

  • past learning experiences

  • level of maturity

  • cultural background and needs

  • level of formal schooling in Australia or overseas

  • length of time resident in Australia

Information and documentation may include:

  • enrolment information

  • employee/personnel records (confidentiality protected)

  • results of organisational training needs analyses

  • outcomes of RCC/RPL assessments

  • communication with individual learners

Processes may be formal or informal, and may include:

  • analysing learner information on enrolment forms

  • discussions with learners to identify learning support needs

  • observation of the learners

Learner support requirements may include:

  • support arrangements for meeting disability needs

  • support arrangements for meeting cultural needs

  • support arrangements for meeting language, literacy and numeracy needs

Constraints may include:

  • access to industry experts

  • access to workplace

  • access to practice opportunities

  • cost of training

  • time required/available for delivery

  • scheduling difficulties

  • consideration of appropriate groupings of learners and meeting learner needs/characteristics

Risks may include:

  • OHS considerations

  • inappropriate location

  • inadequate equipment/technology/resources

  • capacity to meet learner needs and characteristics

Personal role and responsibilities may include:

  • responsibility for planning and organising provision of parts of the relevant learning strategy, or learning program or parts of the learning program

  • responsibility for planning and organising provision of a specific number of sessions

  • planning and organising the availability of relevant learning materials

  • relationships with other trainers/facilitators

  • arrangements for assessment

  • reporting arrangements

Relevant personnel may include:

  • own supervisor

  • other trainers/facilitators

  • other workplace supervisors

  • workplace management

  • industry personnel

  • OHS representatives

  • English language, literacy and numeracy specialists

Learning objectives may relate to:

  • competencies to be achieved by learners

  • learning outcomes

  • individual/group objectives

  • generic and/or technical skills

Learning principles include:

  • adults have a need to be self-directing

  • adults have a range of life experience, and connecting learning to experience is meaningful

  • adults have a need to know why they are learning

  • training needs to be learner-centred to engage learners

  • the learning process needs to support increasing learner independence

  • emphasis on experimental and participative learning

  • use of modelling

  • reflecting individual circumstances

Learning theories may include:

  • behavioural learning theory

  • information processing theory

  • cognitive learning theory

  • constructivist

  • situational

  • problem-based

  • andragogy

  • pedagogy

Existing learning resources may include:

  • Training Packages noted support materials, such as:

    • learner/user guides

    • trainer/facilitator guides

    • how to organise training guides

    • example training programs

    • specific case studies

    • professional development materials

    • assessment materials

  • other published, commercially available support materials for Training Packages/courses

  • organisational learning resources

  • competency standards as a learning resource

  • videos

  • CDs and audio tapes

  • references and texts

  • manuals

  • record/log books

  • learning resources and learning materials developed under the Workplace English Language and Literacy (WELL) program

  • learning resources produced in languages other than English as appropriate to learner group and workplace

Learning materials may include:

  • handouts for learners

  • worksheets

  • workbooks

  • prepared case studies

  • prepared task sheets

  • prepared activity sheets

  • prepared topic/unit/subject information sheets

  • prepared role-plays

  • prepared presentations and overheads

  • prepared scenarios, projects, assignments

  • materials sourced from the workplace, e.g. workplace documentation, operating procedures, specifications

  • prepared research tasks

Learning activities may include:

  • discussions

  • role-plays

  • written activities/tasks

  • case studies

  • simulation

  • audio or visual activities

  • demonstration

  • practice, e.g. practicum or supervised teaching/facilitation

  • individual activities/projects/assignments

  • group activities/projects/assignments

  • workplace tasks

  • research

  • problem-based tasks

  • thinking skills exercises

  • question and answer

  • working through self-paced materials

  • games

Session plans may include:

  • introductions

  • outline of objectives/content to be addressed

  • ice breakers to be used

  • delivery methods for each part of the session

  • plan of learning activities to be used within the session

  • timelines/duration for each learning activity

  • formative assessment points/opportunities

  • learning materials required

  • summary/overview/wrap up

Learner styles may include:

  • auditory

  • visual

  • kinaesthetic

  • left/right brain

  • global/analytical

  • theoretical

  • activist

  • pragmatist

  • reflective

Specific facility, technology and equipment needs may include:

  • specific location/room

  • availability of appropriate furniture

  • adequate lighting

  • comfortable seating and temperature

  • overhead projector

  • computer hardware and software

  • video equipment

  • audio equipment

  • technical machinery/equipment

  • working tools

  • scientific laboratory and equipment

Additional resourcing to meet identified learner support needs includes:

  • providing referrals to internal services such as language, literacy and numeracy support unit or individual learning unit

  • providing referrals to external services such as community language, literacy and numeracy program, disability support service, counselling support, etc.

  • incorporating techniques such as modelling/demonstrating, chunking, visual/diagrammatic, opportunities to practise skills, peer support, and repetition

  • drawing on range of resources from first language, including peer support

  • ensuring appropriate physical and communication supports are available

  • listening to problems and helping within own area of responsibility and/or knowledge

  • building required knowledge and skills using support materials

A delivery plan may include:

  • individual/group learning objectives or outcomes for the segment of the learning program to be addressed

  • number of learners and their specific support requirements

  • content of sessions as specified in the session plans

  • timelines/duration of activities within sessions

  • learning resources, learning materials and learning activities to be used in sessions

  • other resource and equipment requirements

  • OHS considerations, including:

    • incident or hazard reporting

    • emergency procedures

Evidence guide

Overview of assessment

To demonstrate competency against this unit candidates must be able to provide evidence that they have planned and organised training for a group of learners to be trained in a face-to-face learning environment.

Evidence should show that candidates can develop a delivery plan that incorporates: interpreting a specific learning environment; interpreting an existing learning program to develop and document specific training sessions that address a whole or part of a learning program and which reflect the needs and characteristics of a specific learner group; selecting and modifying existing learning resources, learning materials and learning activities and developing new learning materials and learning activities; planning and organising the resources required in delivery.

Products that could be used as evidence include:
  • documented delivery plan

  • individual session plans forming part of the delivery plan

  • feedback forms from learners on quality/effectiveness of delivery planning

  • modified/contextualised learning resources and learning materials

  • new learning materials and documented learning activities

Processes that could be used as evidence include:
  • how the learning program was interpreted

  • how responsibilities were identified and clarified

  • why sessions were planned as documented

  • how ideas for delivery were generated

  • how individual learning needs were managed in the planning and organising process

Resource implications for assessment include:
  • access to relevant learning programs

  • access to relevant learning resources and learning materials

  • access to real or simulated learning environment that addresses organisational requirements of this unit

The collection of quality evidence requires that:
  • assessment must address the scope of this unit and reflect all components of the unit i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills

  • a range of appropriate assessment methods/evidence gathering techniques is used to determine competency

  • evidence must be gathered in the workplace whenever possible. Where no workplace is available, a simulated workplace must be provided

  • the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice

  • assessment meets the rules of evidence

  • a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Specific evidence requirements must include:
  • the ability to transfer skills to different training environments and learner groups

  • evidence of the preparation of a minimum of two delivery plans:

    • one of these delivery plans must address a learning program that is linked to competency standards or an accredited curricula

    • one delivery plan should address the whole or substantial part of a learning program and contain session plans for a series of training sessions

  • assessment must also include evidence of both developing and contextualising learning activities for the delivery plan and of developing new learning materials such as handouts, overheads, etc., and organising the material and physical requirements for delivery

Integrated assessment means that:
  • this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to:

    • TAADEL402B Facilitate group-based learning

    • TAADES402B Design and develop learning programs.

The whole competency standard refers to:

  • all parts of the competency standard, including dimensions of competency

Evidence guide

Overview of assessment

To demonstrate competency against this unit candidates must be able to provide evidence that they can source, analyse, interpret and use a Training Package and an accredited course to contextualise or adapt competency standards for an industry, organisation or individual.

Products that could be used as evidence include:
  • learning or organisational applications which have been developed using a Training Package and/or accredited courses as a framework

Processes that could be used as evidence include:
  • how different components of the Training Package and/or accredited courses were analysed

  • how different parts of the competency standards were analysed

  • how the Training Package/s and/or accredited courses were used to meet the needs of a particular industry or organisation

  • how Training Package/s and/or accredited courses operate in vocational education and training

Resource implications for assessment include:
  • Training Packages and accredited courses

  • access to appropriate personnel for consultation and advice

The collection of quality evidence requires that:
  • assessment must address the scope of this unit and reflect all components of the unit i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills

  • a range of appropriate assessment methods/evidence gathering techniques is used to determine competency

  • evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided

  • the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice

  • assessment meets the rules of evidence

  • a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Specific evidence requirements must include:
  • a minimum of two examples of unpacking training specifications including at least one Training Package. The other may be another Training Package or accredited courses which meets the vocational outcomes of the learner. It is strongly recommended that this evidence be collected through integrated assessment with any of the units listed below. This may be in a real or simulated work environment.

Integrated assessment means that:
  • this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to:

    • TAADES402B Design and develop learning programs

    • TAADES501B Design and develop learning strategies

    • TAADES502B Design and develop learning resources

    • TAADES503B Research and design e-learning resources

    • TAADES504B Develop and evaluate e-learning resources

    • TAADES505B Research and develop competency standards

    • TAAASS401B Plan and organise assessment

    • TAAASS402B Assess competency

    • TAAASS403B Develop assessment tools

    • TAAASS404B Participate in assessment validation.