Cert IV OHS - Course
Unit BSBOHS402B
Contribute to the
implementation of
the OHS consultation process
(information sourced
from NTIS website
http://www.ntis.gov.au/)
Description
This unit describes the
performance outcomes, skills
and knowledge required to
contribute to the promotion
of consultative arrangements
in the workplace by
communicating, influencing
and consulting as part of a
systematic approach to
managing occupational health
and safety (OHS). No
licensing, legislative,
regulatory or certification
requirements apply to this
unit at the time of
endorsement.
Employability Skills
This unit contains
employability skills.
Application Of Unit
This unit applies to
individuals with supervisory
responsibilities for
implementing and monitoring
the organisation's OHS
policies, procedures and
programs in a work area. It
addresses the formal and
informal processes of
ensuring people in the
organisation are informed
about OHS and have
opportunities to effectively
participate in OHS
processes.
This unit will involve
working with individuals and
working with groups.
Unit Sector
No sector assigned
Performance criteria
|
Element |
|
Performance
criteria |
| 1. |
Contribute to
procedures to raise
OHS issues or
request information
and data |
|
|
1.1 |
Identify
strategies
and tools
for
individuals
or groups to
raise OHS
issues or
request
information
and data
|
|
1.2 |
Implement
and
communicate
to
stakeholders
and
interested
parties
procedures
for
individuals
and groups
to raise OHS
issues or
request
information
and data
|
|
1.3 |
Identify
barriers
to
individuals
or groups
seeking OHS
information
and data or
raising
issues
|
|
1.4 |
Make
recommendations
to address
any
identified
barriers
|
|
| 2. |
Contribute to
procedures for
communicating OHS
information and data |
|
|
2.1 |
Identify
with
stakeholders,
needs for
OHS
information
and data,
communication
and
consultation,
including
relevant
legislative
requirements
|
|
2.2 |
Provide
information
and data
about OHS to
key
personnel on
a regular
basis, in a
readily
accessible
manner and
appropriate
to the
target group
|
|
2.3 |
Use formal
and informal
communication
processes
to provide
information
and data
about OHS
|
|
2.4 |
Identify any
barriers to
individuals
or groups
gaining
information
and data
about OHS
|
|
2.5 |
Make
recommendations
to address
any
identified
barriers
|
|
2.6 |
Monitor and
evaluate the
effectiveness
of actions
taken to
remove
barriers to
individuals
or groups
accessing
information
and/or data
about OHS
|
|
| 3. |
Communicate OHS
information, data
and advice
effectively to
influence management
decision making and
action |
|
|
3.1 |
Provide
timely and
appropriate
OHS
information,
data and
advice to
stakeholder
groups and
individuals
|
|
3.2 |
Make
OHS-related
contributions
in the form
of ideas,
information
and
solutions to
influence
management
decision
making and
action
|
|
3.3 |
Use
awareness of
the
organisation's
cultural and
industrial
environments
when dealing
with OHS
issues
|
|
| 4. |
Contribute to
maintaining OHS
arrangements |
|
|
4.1 |
Provide
support and
advice to
those
involved in
OHS
consultative
arrangements
|
|
4.2 |
Support the
OHS issue
resolution
process to
facilitate
timely and
equitable
resolution
of OHS
issues
|
|
4.3 |
Facilitate
OHS
consultative
processes to
meet
legislative
and
workplace
requirements
|
|
4.4 |
Monitor the
effectiveness
of OHS
consultative
and
participative
arrangements
|
|
Skills and Knowledge
Required skills
-
conflict management
skills to address small
disputes relating to OHS
implementation issues
-
culturally
appropriate
communication skills to
relate to people from
diverse backgrounds and
people with diverse
abilities across all
levels of an
organisation
-
interpersonal skills
to establish and build
relationships with
internal and external
stakeholders
-
literacy skills to
prepare reports for a
range of target groups
-
organisational and
time management skills
to sequence tasks, meet
timelines and run
efficient formal and
informal meetings
-
technology skills to
use a range of
communication media.
Required knowledge
-
internal and external
sources of OHS
information and data
-
organisational
policies and procedures
for OHS
-
legislative
requirements for:
-
consultation and
communication
-
information and
data collection
-
notification of
incidents
-
record keeping
-
reporting of
incidents
-
organisational
policies and procedures
for managing OHS in the
workplace
-
principles and
practices of systematic
approaches to managing
OHS
-
principles relating
to:
-
range of
communication strategies
to communicate
effectively with people
at all levels of the
organisation
-
relevant
state/territory and
commonwealth OHS
legislation, codes of
practice and standards
-
roles and
responsibilities of
personnel as specified
in relevant OHS
legislation
-
sources of OHS data.
Range statement
The range statement relates
to the unit of competency as
a whole. It allows for
different work environments
and situations that may
affect performance. Bold
italicised wording, if used
in the performance criteria,
is detailed below. Essential
operating conditions that
may be present with training
and assessment (depending on
the work situation, needs of
the candidate, accessibility
of the item, and local
industry and regional
contexts) may also be
included.
|
|
|
|
|
Strategies
and tools
may include:
|
|
-
employee
meetings
-
hazard alerts
-
informal
discussions with
team members
-
input to
safety audits,
hazard
identification
and risk
assessment
processes
-
intranet or
email systems
-
meetings with
health and
safety, and
employee
representatives
-
OHS
committees
-
suggestion
boxes and
processes
-
surveys,
checklists
-
toolbox
meetings
|
|
Stakeholders
may include:
|
|
|
|
Interested
parties may
include:
|
|
-
clients
-
community
-
contractors
-
visitors
|
|
Barriers
may include:
|
|
-
contractual
arrangements
-
language
-
literacy and
numeracy
-
shift work
and rostering
arrangements
-
specific
needs of
employees
-
timing of
information
provision
-
workplace
culture related
to OHS
-
workplace
organisational
structures (for
example
geographic,
hierarchical)
|
|
OHS
Information and data
may include:
|
|
-
access to
training
information and
data
-
hazards that
exist in the
workplace
-
manufacturers'
manuals and
specifications
-
OHS
consultation and
participation
processes
-
OHS
legislation,
codes of
practice and
guidelines
-
rights and
responsibilities
-
risk
assessments
-
risk control
strategies
-
safe work
procedures
-
workplace OHS
policies and
procedures
|
|
Legislative
requirements
may include:
|
|
-
freedom of
information
(FOI)
legislation
-
OHS
legislation,
regulations and
codes of
practice
-
workplace
equity,
diversity and
privacy
legislation
|
|
Communication
processes
may include:
|
|
-
audio-visual
media, for
example video
-
emails,
letters,
minutes, memos,
reports
-
group and
individual
meetings
-
interviews
-
newsletters
-
noticeboards
-
photographs,
maps and plans
-
signs,
posters and
brochures
|
|
OHS
consultative
arrangements
may include:
|
|
-
employee and
supervisor
involvement in
OHS activities
such as
inspections and
audits
-
employee and
workgroup
meetings
-
health and
safety
representatives,
and other
employee
representatives
-
OHS and other
consultative and
planning
committees
-
procedures
for reporting
hazards, and
raising and
addressing OHS
issues
|
Evidence guide
The evidence guide provides
advice on assessment and
must be read in conjunction
with the performance
criteria, required skills
and knowledge, range
statement and the Assessment
Guidelines for the Training
Package.
|
|
|
|
| Overview of
assessment |
|
|
| Critical
aspects for
assessment and
evidence required to
demonstrate
competency in this
unit |
|
Evidence of the
following is
essential:
-
development
and use of a
product or
products when
contributing to
the
implementation
of OHS processes
-
knowledge of
relevant
state/territory
and commonwealth
OHS legislation,
codes of
practice and
standards.
|
| Context of
and specific
resources for
assessment |
|
Assessment must
ensure:
-
access to
office equipment
and resources
-
access to
relevant
legislation,
standards, codes
of practice and
guidelines
-
access to
workplace
documentation
access to
workplace
documentation
and personnel.
|
| Method of
assessment |
|
A range of
assessment methods
should be used to
assess practical
skills and
knowledge. The
following examples
are appropriate for
this unit:
-
analysis of
responses to
case studies and
scenarios
-
demonstration
of techniques
used to manage
OHS in the
workplace
-
demonstration
of the
application of
OHS legislation
in implementing
a systematic
approach to
managing OHS
-
direct
questioning
combined with
review of
portfolios of
evidence and
third party
reports of
on-the-job
performance by
the candidate
-
observation
of
implementation
of consultative
techniques
-
observation
of presentations
-
oral or
written
questioning to
assess knowledge
of communication
strategies used
to communicate
effectively with
people at all
levels of the
organisation
-
review of
recommendations
made to address
any barriers to
people raising
OHS issues or
requesting
information and
data
-
evaluation of
support and
advice provided
to people
involved in OHS
consultative
arrangements.
|
| Guidance
information for
assessment |
|
Holistic
assessment with
other units relevant
to the industry
sector, workplace
and job role is
recommended, for
example:
|
|