Course Code: SIR40316
Recommend this page by clicking here!
The SIR40316 Certificate IV in Retail Management is the latest Australian nationally-recognised and accredited course suitable for anyone wishing to develop their skills and knowledge in the retail services industry.
It supersedes the older Certificate IV in Retail Management SIR40212.
If you are interested in building a career as one of the roles listed below, then the Cert IV in Retail Management (SIR40316) course is perfect for you:
The Certificate IV in Retail Management course is delivered online through the Self-Paced Online Learning method. This delivery method lets the learners study the course and finish their assessments according to their own time and schedule. You can get qualified as fast as you can if you are able to dedicate more time to studying!
Through this online course, learners are able to complete their course from Sydney, Melbourne, Brisbane, Perth, or in fact anywhere in Australia at times that are most convenient for them.
Course Duration: You will be given up to 12 months from your commencement date to complete the course. Enrolments are open throughout the year.
Please read our Appeals, Complaints, and other policies and procedures in the Inspire Student Handbook before enrolling by clicking here.
The Certificate IV in Retail Management (SIR40316) course will prepare you for roles that require team leadership and operations management. It will equip you with the necessary skills and knowledge that will allow you to lead a frontline team and manage a retail store or department.
During this course, you will learn how to monitor retail store financials, implement operational plans, and create a customer centric culture, among others.
Expected Study Hours: To complete the course, a total of up to 1440 study hours is expected from each learner. And since it’s a self-paced course, all learners will be able to finish more quickly if they are able to dedicate more time for study.
Assessment Methods: Written questions, case studies, projects, and reflections will be used to assess learners.
The SIR40316 Certificate IV in Retail Management is comprised of 11 units, that is, 7 core units and 4 elective units. These have been chosen carefully to meet the needs of professionals in the retail services industry.
SIRRRTF002 – Monitor retail store financials
SIRXCEG004 – Create a customer centric culture
SIRXHRM002 – Maintain employee relations
SIRXMGT002 – Lead a frontline team
SIRXRSK002 – Maintain store security
SIRXSLS003 – Achieve sales results
SIRXWHS003 – Maintain workplace safety
BSBCUS401 – Coordinate implementation of customer service strategies
BSBMGT402 –Implement operational plan
SITXHRM002 –Roster staff
SIRRINV002 – Control stock
Learners who wish to enrol in the Cert IV in Retail Management (SIR40316) need to have a Certificate III in Retail or relevant experience in the industry
To support you in your studies, you will be provided with:
You will also need to have access to:
All students are required to complete Vocational Placement as part of this course to help you develop your skills and knowledge in retail management.
To gain your qualification, you will need to initiate contact with a registered and approved retail facility and undertake a required 5-day vocational placement in a retail role. This allows you to gain practical industry and workplace experience where you will be taught how to apply the lessons you learned during your training.
You can see what is required by your Vocational Placement Provider here >> Vocational Placement FAQs
Note: College Australia will assist in finding placement location.
While doing your course, you may also consider doing additional training that will complement your business skills. Here are some related courses:
Any learner who can provide evidence of competency for the units offered within the qualification can apply for Recognition of Prior Learning. See the RPL Guide for more information on this process and for instructions on how to apply.