Certificate IV in Frontline Management (BSB40807) Course Units
Core Units (4 total)
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BSBMGT401A- Show leadership in the workplace
BSBMGT402A- Implement operational plan
BSBOHS407A- Monitor a safe workplace
BSBWOR402A- Promote team effectiveness
Elective Units (choice of 6)
j
BSBCUS401A- Coordinate implementation of customer service strategies
BSBCUS402A- Address customer needs
BSBCUS403A- Implement customer service standards
BSBFIA402A- Report on financial activity
BSBADM409A- Coordinate business resources
BSBINM401A- Implement workplace information system
BSBINN301A- Promote innovation in a team environment
BSBCMM401A- Make a presentation
BSBITS401A- Maintain business technology
BSBMGT403A- Implement continuous improvement
BSBMGT404A- Lead and facilitate off-site staff
BSBMKG413A- Promote products and services
BSBREL401A- Establish networks
BSBRES401A- Analyse and present research information
BSBRSK401A- Identify risk and apply risk management processes
BSBWOR401A- Establish effective workplace relationships